Service - Qnoop

Contact

Let’s get in touch! We would love to meet you.

Flagship store/ HQ

Hannie Dankbaarpassage 6

1053 RT, Amsterdam

The Netherlands

+31 20 214 84 27

info@qnoop.com

Company details

Chamber of commerce: 60316896

VAT nr. NL162276187B01

Bank: NL52 INGB 0006 7410 69

INGBNL2A

Marketing 

Send an email to:

Ella.bril@qnoop.com

Sales Inquiries

Send an email to:

Elise.mertens@qnoop.com

Payment

We offer the following payment methods: 

  • Ideal
  • Bank Transfer
  • Billink
  • Sofort
  • Paypal
  • Bancontact
  • Creditcard

  

Your order will be shipped as soon as the payment went through.

Delivery

Delivery time & price

Goods wil be dispatched on regular working days. Delivery times may take a little longer during public holidays.

If you’re not there when the package arrives, the carrier will leave a note on how to pick up your order or rearrange delivery.

Officially we offer 14 days to consider your purchase after buying, but don’t take that too seriously. If you’re not happy after all. You can always contact us.

Netherlands & Belgium:

  • 1 working day (when ordered before 13h CET*)
  • Shipping costs €2,95
  • Free shipping when ordering above €40

Germany:

  • 2 working days
  • Shipping costs: €4,95

Uk: 

  • 3 – 4 working days
  • shipping costs: €6,95

Remaining European Union Countries (EU) 

  • 3-5 working days
  • Shipping costs €7,95

Non-European Union Countries 

  • 5-7 working days
  • Shipping costs €12,95

Warranty

We really want you to be happy with your freshly bought Qnoop socks. Therefore, when something is wrong or you’re not happy with them, you can either exchange or get your money back from us. Even when worn. Just let us know by contacting us. We will take care of it.

Problems? Contact us by sending an email to:

Service@qnoop.com